Tenant Experience & Resident Portal Development

Often you should not — the portal bundled with your platform may be all you need. A custom portal makes sense when you run buildings on different platforms and want one app across all of them, when the experience of living or working in your buildings is part of what you sell, or when the portal needs to work with access, visitors and amenities that the bundled version cannot reach.

Yes, and that is the most common reason to build one. The app sits above the property management platforms, access control systems and payment providers in each building, so residents and tenants get the same experience wherever they are, while each building keeps the systems it already runs.

Yes, through the building's access control system, and how that works depends on the hardware installed. Mobile access is built to the security standards of the access provider, with fobs or cards kept as a backup for the day a phone runs out of battery.

Only if there is a reason to open it every week. Paying rent and getting through the front door are those reasons, so they come first. Everything else — events, bookings, offers — gets used because the app is already on the phone. Too many notifications has the opposite effect, so they are kept for things that matter.

It gives the people working in the building one app for access, meeting rooms, visitors, events and building services. For the landlord, it turns amenities into something tenants actually use, and shows which tenants are engaged well before their lease comes up for renewal.

A working app for one building typically arrives within 30 days, with a core production build in 90. Access control integration depends on the hardware and the vendor's approval process, and is scheduled early so it does not hold up launch.