/// TELECOM · REVENUE ASSURANCERevenue Assurance &
Leakage Detection
Revenue assurance software that reconciles every handoff from the network to the bill — finding unbilled services, dropped usage records, rating errors and partner overpayments before year end.
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TRUSTED BY TEAMS
Revenue leakage is money earned but never billed or collected. In telecom it hides in the handoffs between systems — between the network and billing, between mediation and rating, between an operator and its partners — and because nothing actually breaks, it can run unnoticed for years.
Revenue assurance is the set of checks that finds and stops it. Sodio builds revenue assurance for operators, ISPs and MVNOs that reconciles each stage of the revenue chain continuously, rather than in an annual audit.
/// IS CUSTOM RIGHT FOR YOU?
When a Revenue Assurance Suite Is the Right Answer
Dedicated revenue assurance software exists, and large operators often run a full suite. If one fits your stack and your budget, use it. For regional operators, ISPs and MVNOs, a lighter layer built around their own systems is often the better fit.
A packaged suite fits when
- You run a large, standard stack the suite already supports
- You have a revenue assurance team to run it
- You need every control on day one
- The licence cost is justified by your scale
A custom layer fits when
- Your stack mixes vendors, older systems and your own software
- Revenue assurance is one part of someone's job
- You want to start with the leaks that matter most and grow
- The suite would cost more than the leakage it finds
/// WHAT IT COVERS
What Revenue Assurance Covers
Revenue assurance solutions work by checking each handoff against the ones either side of it. These are the checks we build.
Network-to-billing reconciliation
Usage record reconciliation
Rating verification
Promotion and discount checks
Subscription lifecycle checks
Interconnect and roaming settlement
Wholesale and host invoice checks
Overbilling detection
Leakage case management
Revenue assurance reporting
/// THE REVENUE CHAIN
Leakage Hides in the Handoffs
Every system between the network and the bill is a place where revenue can fall through. Each one should reconcile with the next.
A service is activated in the network but never set up in billing
Network inventory reconciled against billing accounts
Usage happens but records are lost at the network edge
Record counts compared with network traffic
Records are dropped, duplicated or rejected in processing
Counts reconciled in and out of mediation
The wrong price is applied, or a promotion never ends
Re-rating samples and promotion expiry checks
Invoices go unpaid or are written off incorrectly
Billing reconciled against payments and write-offs
Partners are overpaid, or under-billed for their traffic
Interconnect and roaming invoices reconciled against own records
/// WHERE REVENUE LEAKS
Revenue Leakage Detection: Where It Leaks, and How It Is Found
Connects to network inventory, mediation, rating and billing systems, CDR and usage feeds, payment systems and partner settlement data.
///AI IN REVENUE ASSURANCE
Where AI Helps Revenue Assurance
Most of the value in revenue assurance comes from disciplined reconciliation, and rules catch the leaks everyone knows about. AI adds the ones nobody thought to write a rule for.
Finding the unknown leaks
Usage and revenue compared across products, regions and periods, with unexplained gaps flagged for investigation.
Prioritising the findings
Cases ranked by the revenue at stake, so the team works on the largest leaks first.
Explaining each case
Plain-language summaries of what was found, where and why, for billing and finance teams to act on.
Usage and revenue compared across products, regions and periods, with unexplained gaps flagged for investigation.
Cases ranked by the revenue at stake, so the team works on the largest leaks first.
Plain-language summaries of what was found, where and why, for billing and finance teams to act on.
/// COMPARE
Manual Audits, Revenue Assurance Software or a Custom Layer
/// COST AND TIMELINE
What Drives the Cost and Timeline
A pilot reconciling one product line from network to bill typically runs within 30 days. Continuous revenue assurance across the business follows within 90.
The cost moves with six things: how many systems sit in the revenue chain; the volume of usage records each day; the number of products and tariffs; how many interconnect and roaming partners are involved; how much history is used to test the controls; and the case management and recovery workflow your team needs.
/// FAQ
Frequently Asked Questions
Revenue leakage is money a business has earned but never billed or collected. In telecom it usually happens in the handoffs between systems: a service activated in the network but never set up in billing, usage records lost in processing, a price configured wrongly after a plan change, or a promotion that never ended. Because nothing actually breaks, it can go unnoticed for months or years.
Revenue assurance is the set of checks that find and stop leakage. It reconciles each stage of the revenue chain — from ordering and provisioning through usage, mediation, rating, billing, collection and partner settlement — against the stages either side of it, and flags anything that does not match.
Published industry estimates vary widely, and they depend heavily on how mature an operator's controls are. The only figure that matters is your own, and a reconciliation of one product line from network to bill is usually the quickest way to find out what it is.
They overlap but are not the same. Fraud management deals with people deliberately taking service without paying. Revenue assurance deals with the operator's own systems losing revenue through errors and gaps. Many findings touch both, and the two should share data — which is why they are built to work together.
Yes. Charging customers too much is leakage in the other direction: it leads to refunds, complaints, churn and, in some markets, regulatory action. Revenue assurance checks for duplicated and incorrect charges as well as missing ones.
Sometimes. Partner settlements and some billing corrections can be recovered within the terms of the contract. Back-billing customers for past undercharges is often restricted by regulation or company policy. The main value is usually in stopping the leak going forward, so it does not happen again next month.
/// RELATED SERVICES
Related Industries and Services
Routes where scope overlaps with telecom revenue assurance.
/// GET STARTED
Start With One Product Line
Tell us which systems sit between your network and your bill, and which handoffs are checked today. We will assess, free, where revenue is most likely to be leaking and which reconciliations would find it first.